
State Farm® Insurance Agent Alex Wakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Cavanaugh
March 26, 2025
"Great place to do business highly recommended"
"Thank you Angela for your review and business. Call our State Farm office anytime :)"
Ronda Thorpe
March 21, 2025
"Austin was awesome in explaining why my billed doubled with no advanced notice, and taking care of my auto needs. Thank you Austin again for your professionalism."
"Thank you for your review Ronda. I am happy Austin could assist you with your insurance needs. Call our State Farm office any time :)"
Tommy Bradshaw
March 21, 2025
"Was a easy switch to state farm. Very curtius and informative."
"Thank you Tommy. I am glad we were able to deliver five star service!"
Trish Capuano
March 19, 2025
"Jenna, is so great. She makes sure you understand your insurance policy. She makes sure you get everything covered that you need and she is super nice."
"Thank you Trish. We appreciate you giving our State Farm office the opportunity to work for you :)"
bill marinella
March 19, 2025
"Jenna Johnston was careful to take all of my information and go over different options, including options of coverage for both my motorhome and my private vehicle. She did a great job and was very patient and I got a great deal!"
"Thank you for taking the time to share your thoughts. We are glad to know you are happy with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help :)"
John Bond
March 19, 2025
"Jenna was great to work with saved me over 60 a month with more coverage"
"We appreciate your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know."
Kendall Allen Rockwell
March 19, 2025
"Alex and team have worked our parents for many, many years. Recently, I stepped in as Mom's POA, living in another city, to handle several changes around homeowners, fire, auto, and ultimately, renters. They could not have been more thoughtful, thorough, and solution-oriented -- which can be an issue when handling things on another's behalf. They are total pros, kind, warm, and, most importantly, frictionless!"
"Thank you for taking the time to share your thoughts! We’re glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help :)"
Sierra Henry
March 17, 2025
"Jenna Johnston helped me today. What a wonderful agent! Very satisfied with her services! Thank you so much for making my day!"
"Thank you Sierra for your review. I am glad Jenna provided five star service. Call our State Farm office anytime :)"
Wenyu Wang
March 14, 2025
"Jadon is excellent on customer service. Great experience to work with him. Thank you."
"Thank you for you review. I am happy Jadon could provide excellent service for your insurance needs :)"
Rachel Schneir
March 13, 2025
"Nick Comune was there to answer any questions or concerns I had when comparing insurances. I decided to go with him because he made me feel comfortable knowing that I would be taken care of in case of an accident. Thank you, Nick!"
"Thank you for your review Rachel. Call our State Farm office any time :)"
Hannah Canale
March 6, 2025
"Jadon was knowledgable, friendly, and helpful with switching my auto policy to State Farm. Highly recommend requesting an auto quote with him!"
"Thank you Hannah. Call our State Farm office any time. We appreciate the opportunity to work for you :)"
dave benthimer
March 6, 2025
"Siearea was very helpful she was nice and helped me update my insurance. Took only a few minutes. She's awesome."
"I am happy that she could assist you Dave. Call our State Farm office any time."
Takenya Lindsey
March 4, 2025
"I reached out online and received a prompt response from Jenna! She answered all of my questions and got me setup with the coverage I needed. A great experience and excellent customer service!"
"Thank you for your review. I am glad Jenna could help you. Call our State Farm office any time :)"
Katie Schaecher
March 4, 2025
"I dealt with Jenna while switching my insurance needs. She answered my questions and remained professional the whole time. I’m a very happy client!"
"Thank you for giving our State Farm office the chance to work for you. I am pleased to hear Jenna provided 5 star service!"
Tim Pratt
March 3, 2025
"They have been great to me and for me Explain little details and taking payments over the phone late in the day."
"Thank you for the chance to work for you Tim. I am glad my team has provided the details you need. Call our State Farm office any time :)"
Mistie Kesler
March 3, 2025
"Very professional!!"
"Thank you Mistie. Call our State Farm office anytime :)"
Carrie Craycraft
February 18, 2025
"Jadon was super helpful."
"Thank you Carrie for your review. I am happy to hear Jadon provided five star service :). Call our State Farm office whenever you need assistance "
don berringer
February 17, 2025
"I am very happy with the service that I received. The rep was friendly and he solved my problem. I will be happy to continue our business relationship."
"Thank you Don for your review. Call our State Farm office anytime you need assistance :)"
Patrice Schott
February 17, 2025
"Nick was amazing! He walked through each section of my policy with very thorough explanations. Appreciated his time and expertise."
"Thank you for your great review. I am glad to hear Nick was able to assist you :)"
Katlin Dye
February 14, 2025
"Great team! Good customer service and they do their best to get you low rates."
"Thank you Katlin. Call our State Farm office anytime :)"
stephanie rogers
February 12, 2025
"I changed my agent to Alex Wakefield after I had a terrible experience with another agent in Akron (Todd Young). After feeling mistreated, I was unsure if I would even stay with State Farm but decided to try another agent closer to me. Anytime I have had to call the office, everyone has been nothing but sweet and accommodating. I feel very heard and understood and most importantly, I feel the office is truly trying to help me because they want to. I’d like to personally thank Austin for helping me make a policy change after getting a new car and making the process smooth. I’m really happy to be working with this office!"
"Thank you Stephanie for your amazing review. I am happy we could help you :) "
Jamie Lingle
February 11, 2025
"Jenna is absolutely amazing. I had the best experience working with her as I got everything switched over."
"Thank you Jamie and I am happy to hear Jenna provided great service. Call/text our office any time :)"
Charity Zakich
February 8, 2025
"I had the best experience working with Jenna. She helped transfer my account and it was so easy, seamless and stress free. Thank you so much Jenna!"
"Thank you Charity for your review. I am happy hear Jenna provided you with five star service :)"
david cook
February 7, 2025
"Good afternoon, my experience in enrollment with State Farm was very good, Jenna Johnston my agent at the time has been and is patient and pleasant, answered any questions that I had she’s very nice on the phone and I would love for Jenna Johnston to continue being my agent…🙏🏽💯👍🏽"
"Thank you for your great review David. I am pleased to hear Jenna provided you with great service. Call our office anytime :)"
Delores Moore's
February 7, 2025
"Love that I switched!! Jenna is great !!"
"Thank you Delores. I am happy to hear Jenna could help you with your insurance needs :)"